Each of these started with a specific operational problem. Our clients prefer to stay unnamed, so we describe them by sector.
Furniture manufacturing
One platform for staff and customers
The problem. Leave, overtime, job tracking and maintenance requests were separate paper-and-spreadsheet processes, and customers had to phone in for order information.
What we built. We built a staff platform used by more than 80 employees, with each function as its own module. Alongside it, a B2B customer portal connects directly to the company’s ERP system, handling orders, returns, proof of delivery and a sales rep rewards programme. What began as one internal tool has become the system the business runs on day to day, and it’s still being extended.
Furniture manufacturing
AI that counts production as it moves
The problem. Knowing what had actually been produced meant counting by hand and waiting for the numbers.
What we built. We installed a computer-vision system that photographs each trolley leaving the line, counts the pieces and records the movement in the database. Dashboards in the staff platform compare output against the day’s plan. Supervisors can correct a count from a tablet, but only after signing in and giving a reason, so every override has an audit trail.
Electrical wholesale
Two branches, two accounting systems, one view
The problem. Each branch ran on a different accounting system, with quotes and stock scattered across spreadsheets and no combined picture.
What we built. We built one web platform that syncs automatically with both systems. Quotes are tracked from issue to won or lost, based on the invoices that follow them, so management sees true conversion across the business. It has since grown into executive reporting and rep management.
Manufacturing and retail supply
Retailer orders straight into the ERP
The problem. Large retail groups send orders covering hundreds of branches, each in its own format, and staff were keying them in line by line.
What we built. We built an importer that reads the retailer’s file, maps its branches and product codes to the ERP system, and creates the sales orders. Totals must reconcile to the source document or nothing gets written. In testing, a single 210-order file matched the hand-keyed orders exactly.
Facilities services
Payroll journals that tie to the bank
The problem. Three separate payrolls had to be coded by hand into the accounting system each month, across well over a hundred sites.
What we built. We built a converter that turns the payroll system’s exports into accounting journals, repairing bad codes and handling provisions along the way. Each month’s journals are checked against actual net pay and tie to the bank.
Retail and e-commerce
From a dated website to a full online store
The problem. A retailer trading since 2006 was still on a dated template website, with no proper way to sell online or keep its products in step with its accounting system.
What we built. A full storefront with online payments and around 1,555 products that sync automatically from the accounting system, so stock and pricing are managed in one place. We then built a second, standalone auction marketplace on the same foundations.